Return and Refund Policy

 We Guarantee Your Satisfaction. The best just got better!  Though it's very rare but if for any reason  you are not satisfied with your purchase we want to know about it. We  stand behind our products 100%.

We guarantee the quality on everything we sell. If you think something  doesn't match up to our description of it, return the unused portion for  a 100% refund or exchange, the original shipping & handling charges  are non-refundable.  The offer is void if product is more than 50%  used.

All returns must be authorized by Nature's Healthcare in  writing prior to returning the item(s) for a refund or exchange.  Customer Service will make available to you a "Return Merchandise  Authorization Number" or "RMA" number. This number is to be displayed on  the outside shipping carton.

Return the unused portion of your item(s) within 30-days from the date  of purchase.  We need you to return the unused product as it is. You are  responsible to cover any shipping costs incurred to ship the item(s)  back to our facility. We only ask that you include a short note telling  us why you weren't completely satisfied. It is mandatory to include the  purchase order number as this is equivalent to your sales receipt.

Customer Service:
Email:  support@cbdfornaturalcare.com
Hours: Monday to Friday, 9:00 AM to 6:00  PM EST
Refund Instructions:
You will be advised by the Customer Service of the return address.  Please don't ship products without RMA number.
                   Once we receive your return, we will gladly exchange your item(s) or return your money. 

                   All refunds and exchanges are done on the 1st and the  15th of each month with no exceptions. 

Damaged, Defective, or Undelivered Product:
If  product is damaged or defective, you are responsible to contact us  within ten (10) business days from the purchase date. We will issue a  call tag for the product and gladly send a replacement. Please do not  discard any product and/or packaging from the shipment until instructed  by customer service in writing. We will inspect the undesirable product  upon receipt.
In the event that a shipment does not arrive at the  address specified for the order or your order is incomplete you must  report to Customer Service that the product was not received. We ask  that these reports are made within ten (10) business days from the  purchase date.